Privacy Policy

Last updated: September 22, 2026

Hebei Juming Heavy Industry Co., Ltd. (“JM Roller”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how information is collected, used and protected when you visit idlermachine.com, request information or communicate with us about roller manufacturing equipment.

Information We Collect

When you submit an inquiry, you may provide your name, email address, telephone or WhatsApp number, country, company information, drawings, workpiece specifications and equipment requirements. Our hosting, security and website systems may also generate limited technical information such as IP address, browser and device type, referring page, access time and security logs.

How We Use Information

  • To answer inquiries and provide equipment recommendations.
  • To prepare quotations and confirm technical requirements.
  • To communicate about products, production arrangements and after-sales matters.
  • To operate, improve and secure the website and prevent spam or misuse.
  • To comply with applicable legal and regulatory obligations.

Sharing of Information

We do not sell or rent personal information. Information may be shared with service providers that support website hosting, email delivery, security, customer communication or business operations, but only when reasonably necessary. We may also disclose information when required by law or to protect our legal rights.

International Processing

Because we serve customers internationally, information may be processed in China or in other locations where our service providers operate. We take reasonable steps to protect information handled across borders.

Retention and Security

We keep inquiry and business information only for as long as reasonably necessary to respond to requests, maintain business records, meet legal obligations and protect the website. We use reasonable administrative and technical safeguards, although no method of online transmission or storage can be guaranteed to be completely secure.

Cookies and Similar Technologies

The website may use essential cookies and similar technologies for operation, security and form functionality. If analytics or advertising technologies are enabled in the future, this policy and any consent controls will be updated as appropriate.

Your Choices and Rights

Depending on the laws that apply to you, you may request access to, correction of or deletion of your personal information, or object to certain uses. You may also withdraw consent where processing is based on consent. We may need to verify a request before acting on it.

External Links

This website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

Changes to This Policy

We may update this Privacy Policy when our website, services or legal obligations change. The updated version will be posted on this page with a revised date.

Contact Us

If you have a privacy-related question or request, please contact JM Roller through our Contact page.